Frequently Asked Questions
Once your payment is authorized and your order is completed, you will receive an email from us confirming the order placement. You would be provided with the Order Number, details of the order and the amount you have paid.
Our shipping timelines vary depending on what you have ordered.
All orders take 2 to 3 working days to ship from the warehouse. Delivery of all packages happens zone wise around the country and ideally takes 7 to 14 working days from shipping.
Working Days are Monday - Friday so the shipping timeline does not include the weekend.
Some cities in North East India & J&K etc. may take a little longer.
In an off chance due to unforeseen reasons there might be delay in shipments and would appreciate your patience. We would definitely try our best to get your shipment delivered asap.
All orders placed with us start a process of a very stern Quality Check and fulfillment operations system. The branding and packing is done for each order parcel and is done with utmost care.
Once the order is dispatched from our warehouse, tracking details will be emailed to you on your registered email.
Once the order is placed, we ship the order through one of our various courier partners. All these partners are reputed, logistic service providers. Once your order has been shipped you will get an email and an SMS informing you the details of the courier partner and an AWB number using which you can track your shipment. Furthermore, we would also share the estimated delivery dates via SMS and email.
Unfortunately, that is not possible at the moment. Since the system would have already passed the mobile number and address to our warehouse to pack and ship your product.
