Frequently Asked Questions
Ordering, delivery and fabric care
Quick answers to the questions we hear most. For anything else, write to us and we will help.
When will my order arrive?
Delivery options and timelines for your address are shown at checkout once you enter your pincode, before you pay. We send a confirmation when your order is placed and again when it ships, with tracking details where available.
Is Cash on Delivery available?
The payment options for your address, including Cash on Delivery where available, are shown at checkout. If COD is offered for your order, any applicable charge is shown before you place the order.
Can I exchange my saree?
We offer exchanges as per our exchange policy. The eligibility, time window and steps are listed on our exchange policy page. If your saree arrives damaged or not as ordered, write to us with your order number and a photo of the item, and we will guide you through the next step.
Does my saree include a blouse piece?
Every product page states whether that saree includes a blouse piece, so check the product details before you order.
How do I wash and care for a cotton saree?
Gentle care keeps cotton at its best: hand wash or use a gentle machine cycle in cold water with a mild detergent, dry in the shade and iron while slightly damp. Crisp or starched sarees soften naturally after the first few washes. Any saree-specific care notes are on its product page.
How can I check delivery to my pincode?
Enter your pincode at checkout to see the delivery options and timelines available for your address. If we do not currently deliver to your pincode, checkout will tell you before you pay.




